Shipping Policy

Shipping Policy

Last updated: 2025-05-19

Thank you for visiting and shopping at ScentHut. We’re committed to delivering your fragrance experience quickly, safely, and efficiently. Below is everything you need to know about how we ship our products.

Processing Time

All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods (such as holidays, promotions, or new collection launches), order processing may take slightly longer.

You will receive a shipment confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

We offer shipping across Canada and the United States. Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping (Canada): 2–8 business days

  • Standard Shipping (USA): 4–10 business days

Please note that delivery times are estimates and may vary depending on location, customs, weather, or carrier delays.

Free Shipping

We offer free shipping on orders over $85 CAD within Canada 

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. If you haven’t received your tracking information within 5 business days, please contact us at scenthutbusiness@gmail.com

Lost or Stolen Packages

ScentHut is not responsible for packages lost or stolen after confirmed delivery. If your order shows as delivered but you haven't received it, we recommend contacting the shipping carrier directly and checking with neighbors or building management.

Questions or Concerns?

If you have any questions about your shipment, feel free to reach out to us at:
📧 scenthutbusiness@gmail.com